Returns & Cancellation Policy

Terms & Conditions

Courses are available in our training venue, 1-2-1 or can be booked in salon. There will be an extra charge for 1-2-1 & in salon training.

All courses are 1-day workshops unless otherwise stated. All courses are approved and fully insurable and a certificate will be awarded at the end of each workshop.

To book on a course a non-refundable booking fee is taken to secure your place.

Should you not be able to attend we do ask for 72 hours’ notice. You can then be transferred onto the next date, if less is given or you don’t show you will lose your booking fee.

For further information and availability either email or phone 01226 715360.

All courses available 7 days a week.

14 Day Returns Policy

If you are not entirely satisfied with your purchase, we're here to help.


You have 14 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.


Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will be responsible for paying for your own delivery costs for returning your item. If you receive a refund, the cost of return delivery will be deducted from your refund.


Please be aware with Klarna purchases you have up to 14 days before your course start date to cancel your place.